VeriTouch Banking CRM

Banking Corporations
Solution Availability: Asia Pacific
VeriTouch is an enterprise CRM system designed specifically for banking institutions. The system offers a complete 360 degree view of a customer in a unified front end with solutions for acquisition, retention and cross-selling.
 
VeriTouch is built on top of Dynamics 365, optimized with industry best practices, thereby enabling banks to place customer relationship management at the core of their digital transformation journey.
 
Through consolidating data from the organization’s systems and digital channels, VeriTouch provides a unified front end with standardized processes to serve customers more efficiently. It can also be used to effectively streamline and offer tailor made solutions to consumers.
ZILLIONe – Dynamics 365 Customer Service – Service Outline

Consulting

Pre-Implementation Need Analysis & BPR Consulting Services

Licensing

Licensing of Software / Cloud Software

Implement

Migration and integration services to implement new solutions. 

Support

Ongoing technical support to maintain solutions.

Key Features

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Gain holistic 360 degree views of customers with historic interactions listed
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Cross-sell & up-sell products based on customer segmentation
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Includes contact center module to automate inbound and outbound call handling
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Guided process for on-boarding new customers with standardized KYC capturing
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Powerful inbuilt loyalty management engine
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Manage customized marketing campaigns
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Service request & complaints management module to optimize service delivery

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Dynamics 365 Education

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Student centric platform to maximize student relationship management for educational institutes. Manage the entire process from lead generation to alumni engagement.

Need more info to decide? Get in touch with our CRM experts.

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