Beyond support | a better nav world with ZILLIONe

Feb 11, 2019

Entering a realm of ‘Beyond Support’ with Zillione’s Dynamics NAV Annual Support Service Agreement

SOLUTION OPTIMIZATION |ALIGNING AS YOU CHANGE

Optimize deployed solutions to align with your adaptive organization

With over four decades of service expertise, we deliver unparalleled, futuristic implementation support which goes beyond the industry norms. We ensure that our approach is that of a ‘proactive’ methodology

SYSTEM AUDITS | CONTROL & PERFORM

Proactive system health checks to minimize down time and increase compliance

A question which seems like a mantra and yet plagues many IT company’s is ‘How can you ensure our systems will not have any downtime in the future’? A simple system audit feature ensures you will not have any unforeseen glitches or down time, giving you peace of mind and ensuring a smooth run of your business.

TAILORED TRAINING | TO FIT YOUR BUSINESS

Continuous training ensuring your staff perform at their peak

With the growth of the IT industry, staff retention has become an issue for many employers, however training of this nature has been identified as an ‘insurance’ against this issue. Peak performance and a reduced error rate are two of the top benefits of this value-added service, which is available at our training center and at your head office premises.

ONGOING CONSULTANCY | DO IT BETTER

Business consultancy to leverage your competitive edge

The IT industry is going through radical transformation as we speak, keeping up with these changes and what it entails can be a headache.  Working in this changing environment of reporting and customization and checking may seem like a daunting  task, – but with Beyond Supports Ongoing Consultancy, those worries are a thing on the past. We will give you a simple solution to cover all your needs.

PREMIUM SERVICES | UPGRADE TO UPSCALE

We walk-the- talk of a futuristic IT world!

Businesses are currently going through a fast paced transformation, and keeping up with these changes can sometimes turn out to be a more daunting task than anticipated.  Thrown into this equation is the constant changes to procedures and process, while ensuing your ERP/CRM adopt to these changes,  and you have got a mammoth issue at your hands. Or that’s what you thought – with Zillione’s Beyond Supports Solutions Optimization you are ensured that your ERP/CRM are able to reflect these changes in your business as you adapt to the changing environment.

GUARANTEED TIME TO RESPOND | ACCESSIBLE & TRANSPARENT

Mobile enabled ticket management from request to service quality evaluation.

In order to maintain apt service levels in an organization, the incorporation of a timely responding and issue solving platform is vital. Beyond Support’s Guaranteed Time to Respond ensures that your business is up and running in no time with minimal impact. So make Zillione’s mobile enabled customer portal your favorite place to create a support request, get that timely support, while evaluating each job on completion. We take support seriously and ensure that our staff who handle this area are well recognized and rewarded.

    

Call us for more information

Shehan 077 909 8895

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