Browns Group

Adopting digitisation and cloud-based consolidated business optimisation, the fast-expanding conglomerate, Brown & Company PLC recently embarked on its digital transformation journey in collaboration with ZILLIONe, the leading provider of pioneering enterprise-wide business solutions in the largest successful deployment of Microsoft Dynamics 365 Business Central SaaS. 

Furthermore, Browns Group becomes the very first enterprise in the South East Asian region to implement the latest Microsoft Dynamics 365 Business Central cloud-based solution, with ZILLIONe as the solution provider. 

Group Chief Operating Officer/Group Chief Financial Officer Thamotharampillai Sanakan stated, “In the ways of the world’s new digital economy, companies are compelled to be a part of the fast-growing digital revolution to incorporate emerging digital technologies into their unique business models. Due to the exponential growth and acceleration, it was imperative for larger organisations such as Browns Group to shift to digital and implement major digital initiatives to streamline its group operations and diversified business subsidiaries. 

Given the pressing need of Browns Group that aligned their objective of being on par with the digital revolution, the company required a fully integrated sophisticated ERP solution that automates their operations while enabling faster growth and derivative market strength. Being an award-winning Microsoft Partner in the region who has proven to cater to the evolving customers’ needs and unique business scope, ZILLIONe was assigned to deploy the latest Microsoft Dynamics 365 Business Central SaaS to Browns Group to unleash their digital transformational capabilities.”

As a trustworthy digital transformation partner, ZILLIONe strongly believes that its clients should receive top notch solutions and services promptly addressing their requirements. With cloud being the future and businesses preferring cloud solutions for better access and optimisation, Microsoft enables Dynamics 365 Business Central on cloud which brings together enhanced performance, cloud convenience, seamless operations, advanced security, and scalability encouraging all the customers to move to the cloud. 

Dynamics 365 Business Central SaaS not only ensures consistency in the business through the cloud solution that integrates sales, service, finance, and operational teams to ensure faster adaptation and efficient delivery, and also provides wide-ranging customisation based on diverse business requirements, vertical modules and seamless integration to sales force automation solutions and banking processes.

The connectivity and collaboration benefit of Dynamics 365 Business Central SaaS through anytime from any device accessibility provides businesses with the convenience of increased availability, mobility, and efficiency. In addition, customers can benefit from the seamless integration through Power Platform tools such as Power Automate and Power BI with real time data and functionality. 

Facilitating Brown’s digital approach, ZILLIONe team successfully implemented the Dynamics 365 Business Central SaaS to Browns Group automating 17 companies, 250+ users across B2B, B2C segments.

As a result of the Browns digital revolution initiative involving cloud ERP, the company’s remote and distributed services have been widely adopted, effective work practices have been introduced, and digital forms of collaboration have been embraced in previously unprecedented ways owing to the newly implemented digital strategies and digitised processes that accelerated efficient decision making. Progressively, it has also empowered employees to embrace ‘anytime anywhere’ working flexibility, work wherever the business takes them, with complete capabilities on any or multiple devices, in the cloud, across Windows, Android, and iOS devices.

 “Further, Microsoft Business Central Cloud-based version was totally new and it was not tested in Sri Lanka earlier, it was a risk for us to move the diversified business operation to a new system. Finding a correct partner for the implementation and the licenses was a key due to the above. Zillione as the implementation partner was outstanding with their deliverables and the support they provided throughout the project is immense.” 

 “Business Central SaaS is governed by Microsoft’s Modern Lifecycle Policy, which means that there are continuous service updates and a major update to the product every six months, in April and October. This is one of the key benefits when looking at the current technological disruptions. This will make Browns take the competitive edge over technology all the time. The system provides one of the highest security standards in the world with Microsoft platforms. Data is encrypted at-rest by using Transparent Data Encryption (TDE) and backup encryption.”

“Browns believes that digital business is more than an opportunity for process improvement and cost efficiency. It behoves all of us to begin migrating from conventional business mentality to a digital business mindset whenever and wherever possible. Microsoft Dynamics Business Central enables everyone, across every team, to make better and more impactful decisions by converting our data into insights with Artificial Intelligence.”