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Customer Relationship Management (CRM) Solutions

Managing interactions with current and potential customers is essential to any business. Our CRM solutions allow organizations to build and maintain strong relationships with customers, which in turn converts to increased customer loyalty and higher revenue. Using a CRM system also becomes a solid basis to plan and execute key sales and marketing campaigns.

ZILLIONe – CRM Service Outline

Analyse

Conduct pre-implementation need analysis.

Recommend

Consulting services to determine optimal solutions.

Implement

Implementation, migration & integration support services.

Support

Ongoing technical support to maintain solutions.

Select from our CRM Solutions

Dynamics 365 – Sales Force Automation

SME’s & Large Enterprises

Gives sales and support teams the right tools to handle new clients efficiently, while growing existing relationships. Reduces time and effort spent as a whole by sales teams.

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Dynamics 365 – Customer Loyalty

SME’s & Large Enterprises

Customer Loyalty CRM allows you to manage and track customer service activity in your business. Manage key data for agents to handle requests and deliver exceptional service.

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Dynamics 365 – Loyalty Program Management

SME’s & Large Enterprises

Design, run and manage loyalty programs easily with this solution. On-board your loyalty scheme to our custom developed loyalty program management solution.

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Dynamics 365 Education

Educational Institutes

Student centric platform to maximize student relationship management for educational institutes. Manage the entire process from lead generation to alumni engagement.

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